Privacy Policy & HIPAA Notice

1. Who We Are

This website is operated by Amanda Parish, LMHC-D,NCC,CASAC-Advanced Counselor, a licensed therapist providing mental health services. You can contact us at:

• Email: info@progressnotperfectioncounseling.co

• Phone: 845-286-9991 -Text/Call (This is a HIPAA Compliant Secure Line)

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number

• Insurance or payment details (if submitted through intake forms)

• Other identifying information you voluntarily provide

b. Health Information (Protected Health Information – PHI)

• Medical history

• Symptoms

• Treatment plans

• Session notes (if stored electronically)

• Any health-related information shared via secure platforms

c. Technical Data

• IP address

• Browser type

• Pages visited (via cookies or analytics tools)

3. How We Use Your Information

We may use your information to:

• Provide therapy services

• Respond to inquiries or requests

• Schedule appointments

• Comply with legal or ethical obligations

• Improve website functionality and user experience

4. How We Protect Your Information

We follow industry best practices to ensure your data is secure:

• Use of encrypted, HIPAA-compliant platforms for communication and storage

• Secure email or client portals

• Limited access to PHI (only by authorized personnel)

Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest level of protection.

5. Sharing and Disclosure of Information

We do not sell or share your personal or health information except:

• With your written consent

• When required by law (e.g., subpoena, mandatory reporting)

• In case of imminent danger to yourself or others

• With business associates (e.g., billing providers), who are also bound by HIPAA

6. Your Rights Under HIPAA

You have the right to:

• Access and request a copy of your health records

• Request corrections to your health information

• Request restrictions on how we use or share your information

• Receive a list of disclosures we've made (upon request)

• File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, contact us at the information above.

7. Cookies and Website Analytics

We may use cookies or third-party analytics (e.g., Google Analytics) to track website usage. This data helps us improve our site but does not include PHI. You can disable cookies in your browser settings.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.

9. No Therapeutic Relationship

Visiting our website or submitting a contact form does not establish a therapeutic relationship between you and any provider at Progress not Perfection Counseling. Confidential or time-sensitive information should not be shared via online forms.

10. Minors

Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website with the effective date.

12. Questions or Concerns

If you have questions or would like to file a complaint, contact us directly. You may also file a complaint with the U.S. Department of Health and Human Services (HHS) if you believe your rights under HIPAA have been violated.

​

Thank You for trusting us with your care